Taking the strain: Social identity, social support, and the experience of stress
Corresponding Author
S. Alexander Haslam
University of Exeter, UK
Correspondence should be addressed to Alex Haslam, School of Psychology, University of Exeter, EX4 4QG, UK (e-mail: [email protected]).Search for more papers by this authorCorresponding Author
S. Alexander Haslam
University of Exeter, UK
Correspondence should be addressed to Alex Haslam, School of Psychology, University of Exeter, EX4 4QG, UK (e-mail: [email protected]).Search for more papers by this authorAbstract
The social identity/self-categorization model of stress suggests that social identity can play a role in protecting group members from adverse reactions to strain because it provides a basis for group members to receive and benefit from social support. To examine this model, two studies were conducted with groups exposed to extreme levels of strain: patients recovering from heart surgery (Study 1), bomb disposal officers and bar staff (Study 2). Consistent with predictions, in both studies there was a strong positive correlation between social identification and both social support and life/job satisfaction and a strong negative correlation between social identification and stress. In both studies path analysis also indicated that social support was a significant mediator of the relationship between (a) social identification and stress and (b) social identification and life/job satisfaction. In addition, Study 2 revealed that group membership plays a significant role in perceptions of how stressful different types of work are. Implications for the conceptualization of stress and social support are discussed.
References
- Ashforth, B. E. Role transitions in organizational life: An identity-based perspective Mahwah, NJ Erlbaum 2001.
- Aspinwall, L. G. Taylor, S. E. A stitch in time: Self-regulation and proactive coping Psychological Bulletin 121 417–436 1997.
- Balaam, B. Haslam, S. A. A closer look at the role of social influence in the development of attitudes to eating Journal of Community and Applied Social Psychology 8 195–212 1998.
- Baron, R. M. Kenny, D. A. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations Journal of Personality and Social Psychology 51 602–619 1986.
- Berkman, B. F. The relationship of social networks and social support to morbidity and mortality S. Cohen S. L. Syme Social support and health New York Academic Press 1985.
- Branscombe, N. R. Schmitt, M. T. Harvey, R. D. Perceiving pervasive discrimination among African Americans: Implications for group identification and well-being Journal of Personality and Social Psychology 77 135–149 1999.
- Cohen, S. Wills, T. A. Stress, social support and the buffering hypothesis Psychological Bulletin 98 310–357 1985.
- Cooper, C. L. Dewe, P. J. O'Driscoll, M. P. Organizational stress: A review and critique of theory, research and applications London Sage 2001.
- Darley, J. M. Latané, B. Bystander intervention in emergencies: Diffusion of responsibility Journal of Personality and Social Psychology 8 377–383 1968.
- Doosje, B. Ellemers, N. Spears, R. Perceived intragroup variability as a function of group status and identification Journal of Experimental Social Psychology 31 410–436 1995.
- Dunkel-Schetter, C. Blasband, D. E. Feinstein, L. G. Herbert, T. B. Elements of supportive interaction: When are attempts to help effective? S. Spacapan S. Oskamp Helping and being helped in the real world Newbury Park, CA Sage 1992.
- Ellemers, N. Doosje, B. Spears, R. Sources of respect: The effects of being liked by ingroups and outgroups European Journal of Social Psychology 34 155–172 2004.
- Festinger, L. A theory of social comparison processes Human Relations 7 114–140 1954.
- Folkman, S. Moskowitz, J. T. Coping: Pitfalls and promise Annual Review of Psychology 55 745–774 2004.
- Gump, B. B. Kulik, J. A. Stress, affiliation and emotional contagion Journal of Personality and Social Psychology 72 305–319 1997.
- Haslam, S. A. Psychology in organizations: The social identity approach 2nd ed. London Sage 2004.
- Haslam, S. A. Jetten, J. O'Brien, A. Jacobs, E. Social identity, social influence, and reactions to potentially stressful tasks: Support for the self-categorization model of stress Stress and Health 20 3–9 2004.
- Haslam, S. A. McGarty, C. Experimental design and causality in social psychological research C. Sanson C. C. Morf A. T. Panter Handbook of methods in social psychology 235–264 Thousand Oaks, CA Sage 2003.
- Haslam, S. A., & Reicher, S. D. (2005). Stressing the group: Social identity and the unfolding dynamics of responses to stress. Manuscript submitted for publication: Universities of Exeter and St Andrews.
- Haslam, S. A., & Waghorn, C., O'Sullivan, L., Jetten, J., & O'Brien, A. (2004). Social identity, stress and positive work-related outcomes: A five-phase longitudinal study. Manuscript submitted for publication: University of Exeter.
- Holmes, T. H. Rahe, R. H. The social readjustment rating scale Journal of Psychosomatic Research 11 213–218 1967.
- Hopkins, K. M. Supervisor intervention with troubled workers: A social identity perspective Human Relations 50 1215–1238 1997.
-
House, J. S.
Work stress and social support Reading, MA Addison-Wesley 1981.
10.1046/j.1365-2648.1997.1997025095.x Google Scholar
- Jackson, S. E. Schwab, R. L. Schuler, R. S. Toward an understanding of the burnout phenomenon Journal of Applied Psychology 71 630–640 1986.
- Johnston, M. Hospitalization in adults A. Baum S. Newman J. Weinman R. West C. McManus Cambridge handbook of psychology, health and medicine Cambridge Cambridge University Press 1997.
- Klandermans, B. Sabucedo, J. M. Rodriguez, M. De Weerd, M. Identity processes in collective action participation: Farmers' identity and farmers' protest in the Netherlands and Spain Political Psychology 23 235–251 2002.
- Kobosa, S. The hardy personality: Toward a social psychology of stress and health G. Sanders J. Suls Social psychology of health and illness 3–32 Hillsdale, NJ Erlbaum 1982.
- Kulik, J. A. Mahler, H. Moore, P. J. Social comparison and affiliation under threat: Effects on recovery from major surgery Journal of Personality and Social Psychology 71 967–979 1996.
- Lazarus, R. S. Psychological stress and the coping process New York McGraw-Hill 1966.
- Lazarus, R. S. Folkman, S. Stress, appraisal and coping New York Springer Publishing Company 1984.
- Lewin, B. Cardiac disorder A. Broome S. Llewelyn Health psychology 2nd ed. London Chapman and Hall 1995.
- Levine, R. M. Identity and illness: The effects of identity salience and frame of reference on evaluation of illness and injury British Journal of Health Psychology 4 63–80 1999.
- Levine, R. M. Cassidy, C. Brazier, G. Reicher, S. D. Self-categorization and bystander non-intervention: Two experimental studies Journal of Applied Social Psychology 32 1452–1463 2002.
- Levine, R. M. Prosser, A. Evans, D. Reicher, S. D. Identity and emergency intervention: How social group membership and inclusiveness of group boundaries shape helping behavior Personality and Social Psychology Bulletin 31 443–453 2005.
- Levine, R. M. Reicher, S. D. Making sense of symptoms: Self-categorization and the meaning of illness and injury British Journal of Social Psychology 35 245–256 1996.
- Mayou, R. Bryant, B. Quality of life after coronary artery surgery Quarterly Journal of Medicine 62 239–248 1987.
- McGarty, C. Haslam, S. A. Hutchinson, K. J. Turner, J. C. The effects of salient group memberships on persuasion Small Group Research 25 267–293 1994.
- Newman, S. Cardiac surgery A. Baum S. Newman J. Weinman R. West C. McManus Cambridge handbook of psychology, health and medicine Cambridge Cambridge University Press 1997.
- Orford, J. Community psychology Chichester Wiley 1992.
- Pearlin, L. The social contexts of stress L. Goldberger S. Breznitz Handbook of stress 2nd ed 303–315 New York The Free Press 1993.
- Postmes, T. Branscombe, N. Influence of long-term racial environmental composition on subjective-well-being in African Americans Journal of Personality and Social Psychology 83 735–751 2002.
- Preacher, K. J., & Leonardelli, G. J. (2001). Calculation for the Sobel Test: An interactive calculation tool for mediation tests. http:www.unc.edu-preachersobelsobel.htm.
-
Rosenberg, M.
Society and the adolescent self-image Princeton, NJ Princeton University Press 1965.
10.1111/j.1559-1816.2002.tb02765.x Google Scholar
- Rosenman, R. Friedman, M. Straus, R. Wurm, M. Kositchek, R. Hahn, W. Werthessen, N. A predictive study of coronary heart disease Journal of the American Medical Association 189 15–22 1964.
-
Schmitt, M. T. Branscombe, N. R.
The meaning and consequences of perceived discrimination in disadvantaged and privileged social groups
European Review of Social Psychology
12 167–199 2002.
10.1002/0470013478.ch6 Google Scholar
- Schmitt, M. T. Branscombe, N. R. Postmes, T. Women's emotional responses to the perception of pervasive gender discrimination European Journal of Social Psychology 33 297–312 2003.
- Schmitt, M. T. Spears, R. Branscombe, N. R. Constructing a minority group identity out of shared rejection: The case of international students European Journal of Social Psychology 33 1–12 2003.
- Statt, D. A. Psychology and the world of work Basingstoke Macmillan 1994.
- Stott, C. Drury, J. The importance of social structure and social interaction in the processes governing stereotype consensus and content: Is the whole greater than the sum of its parts? European Journal of Social Psychology 34 11–23 2004.
- Tajfel, H. Turner, J. C. An integrative theory of intergroup conflict W. G. Austin S. Worchel The social psychology of intergroup relations 33–47 Monterey, CA Brooks/Cole 1979.
- Terry, D. J. Callan, V. J. Sartori, G. Employee adjustment to an organizational merger: Stress, coping and intergroup differences Stress Medicine 12 105–122 1996.
- Terry, D. J. Carey, C. J. Callan, V. J. Employee adjustment to an organizational merger: An intergroup perspective Personality and Social Psychology Bulletin 27 267–290 2001.
- Turner, J.C Towards a cognitive redefinition of the social group H. Tajfel Social identity and intergroup relations 15–40 Cambridge Cambridge University Press 1982.
- Turner, J. C. Social categorization and the self-concept: A social cognitive theory of group behaviour E. J. Lawler Advances in group processes 2 77–122 Greenwich, CT JAI Press 1985.
- Turner, J.C Some current issues in research on social identity and self-categorization theories N. Ellemers R. Spears B. Doosje Social identity: Context, commitment, content 6–34 Oxford Blackwell 1999.
- Turner, J. C. Hogg, M. A. Oakes, P. J. Reicher, S. D. Wetherell, M. S. Rediscovering the social group: A self-categorization theory Oxford, New York Blackwell 1987.
- Turner, J. C. Oakes, P. J. Haslam, S. A. McGarty, C. A. Self and collective: Cognition and social context Personality and Social Psychology Bulletin 20 454–463 1994.
- Underwood, P. W. Social support: The promise and reality B. H. Rice Handbook of stress, coping and health 367–391 Newbury Park, CA Sage 2000.