Everyone for themselves? A comparative study of crowd solidarity among emergency survivors
Corresponding Author
John Drury
Department of Psychology, University of Sussex, Brighton, UK
Correspondence should be addressed to Dr John Drury, Department of Psychology, University of Sussex, Brighton BN1 9QH, UK (e-mail: [email protected]).Search for more papers by this authorChris Cocking
Department of Psychology, London Metropolitan University, London, UK
Search for more papers by this authorSteve Reicher
School of Psychology, University of St Andrews, St Andrews, Scotland, UK
Search for more papers by this authorCorresponding Author
John Drury
Department of Psychology, University of Sussex, Brighton, UK
Correspondence should be addressed to Dr John Drury, Department of Psychology, University of Sussex, Brighton BN1 9QH, UK (e-mail: [email protected]).Search for more papers by this authorChris Cocking
Department of Psychology, London Metropolitan University, London, UK
Search for more papers by this authorSteve Reicher
School of Psychology, University of St Andrews, St Andrews, Scotland, UK
Search for more papers by this authorAbstract
Crowd behaviour in emergencies has previously been explained in terms of either ‘mass panic’ or strength of pre-existing social bonds. The present paper reports results from a study comparing high- versus low-identification emergency mass emergency survivors to test the interlinked claims (1) that shared identity in an emergency crowd enhances expressions of solidarity and reduces ‘panic’ behaviour and (2) that such a shared identity can arise from the shared experience of the emergency itself. Qualitative and descriptive quantitative analyses were carried out on interviews with 21 survivors of 11 emergencies. The analysis broadly supports these two claims. The study therefore points to the usefulness of a new approach to mass emergency behaviour, based on self-categorization theory (SCT).
References
- Aguirre, B. E. Commentary on understanding mass panic and other collective responses to threat and disaster: Emergency evacuations, panic, and social psychology Psychiatry 68, 121–129 2005
- Canter, D. Studying the experience of fires, D. Canter Fires and human behaviour 1–14 London David Fulton 1990
- Chertkoff, J. M. Kushigian, R. H. Don't panic: The psychology of emergency egress and ingress Westport, CT Praeger 1999
-
Clarke, L.
Panic: Myth or reality?
Contexts
1, 21–26 2002
10.1525/ctx.2002.1.3.21 Google Scholar
- Donald, I. Canter, D. Intentionality and fatality during the King's cross underground fire European Journal of Social Psychology 22, 203–218 1992
- Dovidio, J. F. Piliavin, J. A. Gaertner, S. Schroeder, D. A. Clark, R. D III The arousal: Cost-reward model and the process of intervention: A review of the evidence, M. Clark Prosocial behaviour: Review of personality and social psychology 12, 86–118 Newbury Park, CA Sage 1991
-
Drury, J. Cocking, C. Reicher, S.
The nature of collective resilience: Survivor reactions to the 2005 London bombings
International Journal of Mass Emergencies and Disasters
27, 66–95 2009
10.1177/028072700902700104 Google Scholar
- Drury, J., Cocking, C., Reicher, S., Burton, A., Schofield, D., Hardwick, A., et al. (in press). Co-operation versus competition in a mass emergency evacuation: A new laboratory simulation and a new theoretical model. Behavior Research Methods.
-
Drury, J. Reicher, S.
The intergroup dynamics of collective empowerment: Substantiating the social identity model
Group Processes and Intergroup Relations
2, 381–402 1999
10.1177/1368430299024005 Google Scholar
- Drury, J. Reicher, S. Collective action and psychological change: The emergence of new social identities British Journal of Social Psychology 39, 579–604 2000
- Drury, J., & Reicher, S. (in press). Collective psychological empowerment as a model of social change: Researching crowds and power. Journal of Social Issues.
- Durodié, B. Wessley, S. Resilience or panic? The public and terrorist attack Lancet 360, 1901–1902 2002
- Dyer, J. R. G. Ioannou, C. C. Morrell, L. J. Croft, D. P. Couzin, I. D. Waters, D. A. et al. Consensus decision making in human crowds Animal Behaviour 75, 461–470 2008
- Dynes, R. R. Finding order in disorder: Continuities in the 9–11 response International Journal of Mass Emergencies and Disasters 21, 9–23 2003
- Eagly, A. H. Crowley, M. Gender and helping behavior: A meta-analytic review of the social psychological literature Psychological Bulletin 100, 283–308 1986
- Fritz, C. E. Williams, H. B. The human being in disasters: A research perspective ANNALS of the American Academy of Political and Social Science 309, 42–51 1957
- Gittelman, M. Disasters and psychosocial rehabilitation International Journal of Mental Health Special Issue on ‘Coping with Disasters: The Mental Health Component’ 32, 51–69 2004
- Haslam, S. A. Psychology in organizations: The social identity approach 2nd ed. London Sage 2004
- Haslam, S. A. O'Brien, A. Jetten, J. Vormedal, K. Penna, S. Taking the strain: Social identity, social support, and the experience of stress British Journal of Social Psychology 44, 355–370 2005
- Helbing, D. Farkas, I. Vicsek, T. Simulating dynamical features of escape panic Nature 407, 487–490 2000
- Hogg, M. A. Social identity and group cohesiveness, J. C. Turner M. A. Hogg P. J. Oakes S. D. Reicher M. S. Wetherell Rediscovering the social group: A self-categorization theory 89–116 Oxford, UK Blackwell 1987
- Johnson, N. R. Panic and the breakdown of social order: Popular myth, social theory, empirical evidence Sociological Focus 20, 171–183 1987a
- Johnson, N. R. Panic at The who concert stampede: An empirical assessment Social Problems 34, 362–373 1987b
- Johnson, N. R. Fire in a crowded theatre: A descriptive investigation of the emergence of panic International Journal of Mass Emergencies and Disasters 6, 7–26 1988
- Johnson, N. R. Feinberg, W. E. Johnson, D. M. Microstructure and panic: The impact of social bonds on individual action in collective flight from the Beverly Hills Supper Club Fire, R. R. Dynes K. J. Tierney Disasters, collective behaviour and social organization 168–189 Newark University of Delaware Press 1994
- Kendra, J., & Wachtendorf, T. (2001). Elements of community resilience in the World Trade Center attack. University of Delaware, Disaster Research Center. Unpublished preliminary paper #318.
- Kugihara, N. Effects of aggressive behaviour and group size on collective escape in an emergency: A test between a social identity model and de-individuation theory British Journal of Social Psychology 40, 575–598 2001
- Le Bon, G. The crowd: A study of the popular mind Dunwoody, GA Norman S. Berg (Originally published 1895) 1968
- Levine, M. Prosser, A. Evans, D. Reicher, S. Identity and emergency intervention. How social group membership and inclusiveness of group boundaries shape helping behaviour Personality and Social Psychology Bulletin 31, 443–453 2005
- Mawson, A. R. Understanding mass panic and other collective responses to threat and disaster Psychiatry 68, 95–113 2005
- McDougall, W. The group mind New York G.P. Putnam's Sons 1920
- Miles, M. B. Huberman, A. M. Qualitative data analysis: An expanded sourcebook Thousand Oaks, CA Sage 1994
- Mintz, A. Non-adaptive group behaviour Journal of Abnormal and Social Psychology 46, 150–159 1951
- Noppe, I. C. Noppe, L. D. Bartell, D. Terrorism and resilience: Adolescents' and teachers' responses to September 11, 2001 Death Studies 30, 41–60 2006
- Proulx, G., & Fahy, R. F. (2003). Evacuation of the World Trade Center: What went right? Proceedings of the CIB-CTBUH International Conference on Tall Buildings, October 20–23, Malaysia, pp. 27–34.
- Quarantelli, E. L. The nature and conditions of panic American Journal of Sociology 60, 267–275 1954
- Quarantelli, E. L. Images of withdrawal behaviour in disasters: Some basic misconceptions Social Problems 8, 68–79 1960
-
Quarantelli, E. L.
Panic, sociology of, N. J. Smelser P. B. Baltes
International encyclopedia of the social and behavioural sciences 11020–11023 New York Pergamon Press 2001
10.1016/B0-08-043076-7/01867-2 Google Scholar
- Reicher, S. Social identity and social change: Rethinking the context of social psychology, W. P. Robinson Social groups and identities: Developing the legacy of Henri Tajfel 317–336 London Butterworth 1996a
- Reicher, S. The Battle of Westminster: Developing the social identity model of crowd behaviour in order to explain the initiation and development of collective conflict European Journal of Social Psychology 26, 115–134 1996b
-
Reicher, S.
The psychology of crowd dynamics, M. A. Hogg R. S. Tindale
Blackwell handbook of social psychology: Group processes 182–208 Oxford, UK Blackwell 2001
10.1002/9780470998458.ch8 Google Scholar
- Reicher, S. Rethinking the paradigm of prejudice South African Journal of Psychology 37, 820–834 2007
- Reicher, S., & Haslam, S. A. (in press). Beyond help: A social psychology of collective solidarity and social cohesion'. In M. Snyder & S. Sturmer (Eds.), The psychology of helping: New directions in the study of intergroup prosocial behavior. Oxford, UK: Blackwell.
- Reicher, S. Hopkins, N. Self and nation London Sage 2001
- Ripley, A. How to get out alive Time 16th May 48–52 2005
- Rodriguez, H. Trainor, J. Quarantelli, E. L. Rising to the challenges of a catastrophe: The emergent and prosocial behaviour following Hurricane Katrina ANNALS of the American Academy of Political and Social Science 604, 82–101 2006
-
Ross, E. A.
Social psychology: An outline and source book New York Macmillan 1908
10.1037/11416-000 Google Scholar
-
Sime, J. D.
Affiliative behaviour during escape to building exits
Journal of Environmental Psychology
3, 21–41 1983
10.1016/S0272-4944(83)80019-X Google Scholar
- Sime, J. D. The concept of panic, D. Canter Fires and human behaviour 2nd ed 63–81 London David Fulton 1990
- Sime, J. D. Crowd psychology and engineering Safety Science 21, 1–14 1995
- Smelser, N. J. Theory of collective behaviour London Routledge and Kegan Paul 1962
- Still, K.. (2000). Crowd dynamics. PhD dissertation, Department of Mathematics, University of Warwick, UK. Retreived September 14, 2007 from http:www.crowddynamics.com
- Stott, C. Reicher, S. Crowd action as inter-group process: Introducing the police perspective European Journal of Social Psychology 28, 509–529 1998
-
Strauss, A. L.
The literature on panic
Journal of Abnormal and Social Psychology
39, 317–328 1944
10.1037/h0062594 Google Scholar
- Tajfel, H. Flament, C. Billig, M. G. Bundy, R. F. Social categorization and intergroup behaviour European Journal of Social Psychology 1, 149–177 1971
- Tierney, K. J. Bevc, C. Kuligowski, E. Metaphors matter: Disaster myths, media frames, and their consequences in Hurricane Katrina ANNALS of the American Academy of Political and Social Science 604, 57–81 2006
- Tierney, K., & Trainor, J. (2004). Networks and resilience in the World Trade Center Disaster. In MCEER: Research progress and accomplishments 2003–2004. (pp. 157–172). Buffalo, NY: Multidisciplinary Center For Earthquake Engineering Research. Retrieved September 14, 2007 from http:mceer.buffalo.edupublicationsresaccom04-SP0111Tierney.pdf
- Turner, J. C. Towards a cognitive redefinition of the social group, H. Tajfel Social identity and intergroup relations 15–40 Cambridge, UK Cambridge University Press 1982
-
Turner, J. C.
A self-categorization theory, J. C. Turner M. A. Hogg P. J. Oakes S. D. Reicher M. S. Wetherell
Rediscovering the social group: A self-categorization theory 42–67 Oxford, UK Blackwell 1987
10.1007/BF00866883 Google Scholar
- Turner, J. C. Hogg, M. A. Oakes, P. J. Reicher, S. D. Wetherell, M. S. Rediscovering the social group: A self-categorization theory Oxford, UK Blackwell 1987
- Turner, R. Killian, L. Collective behaviour Englewood Cliffs, NJ Prentice Hall 1957
- Turner, J. C. Oakes, P. J. Haslam, S. J. McGarty, C. Self and collective: Cognition and social context Personality and Social Psychology Bulletin 20, 454–463 1994
- Veenstra, K. Haslam, S. A. Willingness to participate in industrial protest. Exploring social identification in context British Journal of Social Psychology 39, 153–172 2000
- Yule, W. Udwin, O. Murdoch, K. The Jupiter sinking: Effects on children's fears, depression and anxiety Journal of Child Psychology and Psychiatry 31, 1051–1061 1990